TRAX - Sunday 1st October 2017     Tickets Coming Soon

Frequently Asked Questions

 

We've pulled together some useful FAQ's for you below.  Just click the area to see the questions and answers.  

Question Answer

What time does the show open?

Gates are open to the public from 10:00am and closes at 17:30pm.

Will there be a cash point on site?

Yes, the marshals will direct you to the cash point.

Are credit cards accepted on the gate?

Yes, credit cards can be used on the gate

Can I bring my pet?

No. To comply with the venues rules, no animals are allowed on site, apart from guide dogs.

Is there a bar on site?

Yes. Alcohol is sold on site

Are there food units on site?

There are many food units and a permanent on site cafeteria open throughout the day

Can I bring my own food and drink?

Yes you can bring food and drink in to the venue

Will there be someone taking photos of the cars for me to purchase on the day?

Yes there will be a photographer and more information will be found in our show guide

Are BBQ’s allowed on site?

BBQ’s are not permitted

Are there any concessions for people with disabilities?

As part of our commitment to make the show accessible to all we will provide those disabled ticket holders that require full time assistance with 1 free ticket for a partner, accompanying friend or personal assistant (PA). You will need to provide a copy of your most recent Personal Independence Payment form (PIP) showing your current entitlement and your ‘blue badge’ if car parking is required. On arrival at the show please liaise with the staff on the gates when presenting your entry ticket. 

Question Answer

How can I buy a ticket?

Tickets are purchased online. They are currently not available, please check back soon for more details.

Tickets can also be purchased on the gate.

Can I get a refund for my tickets once I've bought them?

Tickets are non-refundable and non-transferable – click here to view our full terms and conditions. If you have taken out refund protection please visit http://www.bookingprotect.com/refund/ where you will be taken through the refund process.

Will I be able to buy a ticket on the gate?

Yes you can buy tickets on the gate from 10:00am. 

Do I need to bring ID with me to gain entry?

Yes. You will need to bring with you the card you purchased the tickets with and photo ID card (such as your driving licence) along with your ticket clearly printed or viewable on your mobile phone to gain entry. If you are unable to provide sufficient ID or your ticket has already been scanned, you will be asked to pay the full entry price on the gate.

My tickets haven’t arrived yet when will I get them?

Tickets are emailed out to you upon confirmation of payment.  Please check your junk or spam folder just in case. If you have not received your ticket please contact a member of our team
Do I have to purchase a ticket for my child?

Entry is FREE for 2 children aged 14 and under when accompanied by a paying adult. Additional children are £5 each.  You are responsible for any children who attend the event with you and you must ensure that they comply with these terms and conditions.

Question Answer

Is there car parking available?

Yes, there is a public car park available free of charge

Is there disabled parking?

Yes, there is a disabled parking area, please ask on the gate for a pass and the marshals will direct you

Is there any way that I can park my car in the show rather than in the public car park?

Yes. If you are not part of a club or Show & Shine please purchase an Individual Display Ticket.

Question Answer

Can I take passengers out on the track with me?

Yes, subject to certain restrictions. Passenger tickets can be purchased when you are booking track time at a cost of £10. Only one front seat passenger is permitted per car and they must sign an indemnity form prior to the session

Is helmet hire available on the day or do I need to bring my own?

We advise you to bring your own British Standard-approved helmet where possible, although Silverstone has a limited number available for hire (credit card deposit required). Helmets are mandatory for drivers and passengers and helmet straps must be securely done up. Helmet hire is priced at £10 per person. 

Do I need a driving licence to take my car on the track?

Yes, you will be required to show your full UK or other EU state driving licence. Both parts in the case of photocard licences. You will also need a valid entry ticket for the show and to bring the paper section which accompanies your driving licence. This can be downloaded from the DVLA website (here https://www.gov.uk/view-driving-licence ) and brought with you.

My licence is away at the DVLA/Police, can I bring a photocopy?

No, a full original driving licence needs to be seen when signing-on

Is it possible to purchase track time on the day?

Demand is high for TRAX track time and it usually sells out in advance, as such we strongly advise that if you want to get out on track you book as soon as possible

Location

Silverstone Circuit
Dadford Road
Towcester
Buckinghamshire NN12 8GZ

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